Most companies have adapted to these changes and have used the opportunity to tap into previously inaccessible target markets or to form partnerships with other organisations. At the same time, however, many small businesses recognised that the market demands and associated risks reached a level previously only experienced by large organisations that operated on national or international levels.
Making products and services available to a global market increases the complexity of daily operations, such as in regard to:
- national and international movement of goods: additional shipment modes, customs and other regulations and taxation in both the source and destination countries;
- product, delivery and payment methods, tailored to different markets;
- provision of a range of communication methods, from pre-sales to post-sales support.
Can - or even must - small and medium enterprises, therefore, shy away from additional market opportunities? In today's economic situation, no organisation, whether large or small, can turn its back on lucrative contracts or orders that can improve the utilisation of available resources, regardless of where they come from. But how can a locally or regionally oriented business cope with the additional burden on staff and administration?
The implementation of an Enterprise Resource Planning (ERP) solution, that enables a business to deal with all its components, such as ordering, sales, stock, service descriptions, marketing, supply chain management, customer relationship management, communications, accounting and archives as a totally integrated process, could be the solution. Meanwhile ERP solutions, generally modular in design, easily customisable and very cost-effective, are available - even for small and medium-sized organisations.
If you, as owner or executive of a small or medium-sized organisation, realise that your organisation
- has outlived the Word and Excel stage; or
- needs to grow and become more competitive; or just
- requires a more sophisticated approach to administration, to reduce costs and increase efficiency;
then now is a good time to ask us, as competent business partners, about the benefits of implementing an ERP solution in your organisation.